Description
Goal Setting and KPI Development
Where are you going, what are the milestones you need to meet, and how will you know if you are on track? It is simple, but not always easy.
Management Decision Making Matrices and Frameworks
Sometimes decisions are bound by imposed guardrails. Often, we arbitrarily limit our capacity and do not think about theoretical limits of achievement. A structured approach to iterative decision-making results in an efficient and consistent framework that enables your team to be produce.
Quality Improvement Frameworks including Global Aim, Key Driver, Rapid Cycle Improvement (e.g. Plan-Do-Study-Act), and Donabedian model (e.g. Structure-Process-Outcomes)
Consistent processes produce consistent results, and rapid cycle improvement and iteration provide the learning and refinement feedback loops necessary to accelerate growth.
Use cases
Client seeks to update KPIs based on business needs, or quality framework.
Client requests advisory and training on quality review processes.
Client requests education/training on IHI rapid-cycle improvement (PDSA) cycles to build quality improvement in the organization
Client seeks advisory for care delivery model changes including team-based, coordinated care models integrating psycho-social supports to improve outcomes.